Product Knowledge & Partner Resources

Technical insights, operational guidelines, and essential documentation to support your business operations.

  • Video Installation Tutorial

    Professional setup guides to streamline your product deployment.

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  • User Manuals

    Access full technical specs and user documentation for the entire Smart Series lineup.

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  • Direct Factory Craftsmanship

    41,000 sqm dedicated manufacturing facility with rigorous, in-house underwater stress testing for every unit.

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Global Logistics & Partner Assurance

We provide streamlined cross-border logistics solutions with full end-to-end tracking. Every unit is factory-verified before shipment, ensuring you receive consistent, high-quality inventory ready for your market.

  • What is the operational runtime on a full charge?

    The YG-PC01 offers a 100-minute runtime optimized for flat-floor pools, while the YG-PC02 provides up to 120 minutes with high-torque triple-motor performance, ensuring thorough coverage for standard residential pools.

  • Can the YG-PC02 handle vertical surfaces and waterlines?

    Yes, the YG-PC02 is engineered with professional wall-climbing technology, capable of scrubbing vertical surfaces and waterlines on smooth, hard-surfaced pools.

  • What is the recommended maintenance frequency?

    To maintain peak suction efficiency and long-term durability, we advise cleaning the filter unit after each cycle. This standardized maintenance ensures the motor remains free from debris obstruction.

  • Are these units compatible with saltwater pools?

    Yes, all Y&G cleaners are manufactured using corrosion-resistant industrial materials, suitable for both saltwater and freshwater environments.

  • How do I manage pool size coverage?

    Our Smart Series is optimized for residential pools up to 100㎡ (approx. 1000+ sq ft). We recommend verifying pool dimensions against the specific YG-PC01 or YG-PC02 specification sheet to ensure maximum efficiency.

  • What is the warranty policy for wholesale partners?

    All units carry a manufacturing defect warranty as specified in the product documentation. We provide dedicated support for component-level assessments for our wholesale partners.

  • Global Delivery & Logistics Reliability

    We offer comprehensive global shipping solutions tailored for bulk orders. By leveraging standardized freight management, we ensure your inventory is handled professionally and delivered securely to your designated port or warehouse.

  • Quality Commitment

    Every unit is factory-tested and backed by our manufacturing quality standards, ensuring minimal defect rates for your retail operations.

Need Partner Support?

Our team is available to assist with technical specifications, bulk shipping inquiries, and distribution support.

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